Privacy Policy

This Website is controlled by proconX Pty Ltd (ACN 104 080 935, ABN 83 380 085 230) from its offices in Brisbane of Queensland of Australia. For the purpose of communicating with our users, we collect personal and non-personal information. proconX is committed to protecting your privacy. This privacy statement details the data collection practices used on this Website.

We do not use techniques that collect personal information without your knowledge. We will not transfer your personal information to a third party for any reason without your consent. Any personally identifiable data about our customers or Website visitors is stored securely.

Account Information

All online purchases require opening an Account on our Website.

To open an Account we collect personal information we use to send order confirmation, manage software licenses, deliver the product and, when necessary, contact the customer.

The security of your Account relies on your protection of your account password. You may not share your account password with anyone. We will never ask you to send your password or other sensitive information to us in an email.

Order Forms

All purchase requests, including those initiated by a purchase order, may utilize order forms that collect contact information. The contact information is used to send order confirmation, authorize payment, deliver the product and, when necessary, contact the customer.

Credit Card Details

Credit Card transactions are processed externally by St. George Bank Ltd on a (separate) secure site. Please check St.George Bank Ltd's Website for details regarding their privacy policy.

PayPal payments including credit cards accepted through PayPal are processed externally by PayPal on a (separate) secure site. Please check PayPal's Website for details regarding their privacy policy.

proconX does not seek to process or keep any credit card details. Any such details that may be received by us will be deleted and destroyed 6 months after the transaction has completed.

Additional Forms

Other forms on this Website are used to collect non-personal information. Examples of such forms include support request, defect request, feature request, sales request, and surveys.

Visitor Information

Our site's operating system may automatically record some general information about your visit, such as:

The Internet domain for your Internet service provider and the IP address of the computer accessing the Website."
The type of web browser that you are using
The type of operating system that you are using
The date and time you visit our site and the Web pages that you visit on our site, along with the address of the previous Website you were visiting if you linked to us from another Website

We use this information for statistical analysis to help us make our site more useful to visitors. We may disclose this non-personal information to third parties such as sponsors, clients, or advertisers and/or use it for auditing purposes. This tracking system does not record personal information about individuals or link this information to any personal data collected.

Cookies

We may use "cookies" that identify you as a return visitor. A cookie is a piece of data that a Website can send to your browser, which may then store the cookie on your hard drive. Upon subsequent visits, cookies allow us to tailor information to suit your individual preferences.

The goals are to save you time, provide you with a more meaningful visit, and measure Website activity. Cookies do not contain any personally identifying information. Browsers such as Internet Explorer and Netscape allow you to disable cookie collection if you wish or inform you when a cookie is being stored on your hard drive.

User Communication

Occasionally, we may use email as a way to keep in touch with our existing customers and other interested individuals. This includes announcement of available updates, new products or erratas.

External Links

This privacy statement discloses the practices for our Website. However, our site contains links to other sites. Once you navigate to another site, you are subject to the privacy and security policies of the new site.

Version 1.7, 2007/09/01